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Workforce Representative

Deerfield Beach, Florida 33441

Category: Professional Job Number: 17913


Voca has an immediate opening available for a Workforce Representative in Deerfield, FLIf you are interested, please forward your resume to Marcus Olivera at and call him at 952.303.8117. Thanks!


Position Details 

Job Description

• Onboarding/credentialing
• Review and submit all clinician payment request
• Review daily missed opportunities report, daily market planning with call center
• Manage cancellations/rescheduled appointments by clinician
• Create and maintain state county breakdowns for membership with Workforce Professional
• Market coverage area selection and moves for clinicians
• Conduct daily outreach for outstanding HRAs  assessments (Aging) via e-mail, phone, and text
• Monitor laptop issues and follow up for business impact
• Assist applicants through onboarding process and application (drug and background, trainings, etc). through e-mail and phone calls
• Maintain and update onboarding tracker and Carebook profile for all clinicians
• Coordinate with DSI on laptop request and delivery. 
• Send initial welcome aboard emails to clinicians
• Alert applicable departments with New Practitioner Notification on all clinicians
• Review and enter clinicians’ submitted availability and locations
• Manage and maintain clinician submitted available hours for reporting by state 
• Mange off-boarding process of inactive clinicians
• Shipment of supplies to new clinicians and supplemental supplies
• Maintain supply inventory (test kits, clinician supplies)
• Assist Workforce Professional with NP/ MD relationship management



Position Requirements
- High School Diploma or GED equivalent
- Onboarding/credentialing experience
- Proficiency in Microsoft Office

Physical Requirements
• Ability to stand, bend, stoop, sit, walk, twist and turn
• Ability to use a computer keyboard and mouse
• Work environment is indoors, majority of time is spent sitting

Voca: The Spirit of Work



Marcus Olivera

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