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UX Designer/Architect

Louisville, Kentucky 40202

Category: Professional Job Number: 17316
 
Voca has an immediate opening available for a  UX Designer/Architect in Louisville, KYInterested candidates will reach out to Jamie Brough at jbrough@myvoca.com, direct line 952 777 1834.
 
Position Details 
 
Scope
 
  • Collaborating with a team of UX designers, Product Managers, Project Managers, Business Analysts, Content Strategists, and other business, creative, research, technical and strategic professionals across the organization
  • Create a best-of-class user experience
  • Environment works on multiple high-visibility projects
Role Desireables
  • Passion for creating innovative solutions
  • Someone who is not afraid to push boundaries
  • Experience in prototyping in Sketch and/or Axure
  • Experience in Salesforce customer 360 platform a bonus
 
Assignment Capsule 
 
  • The Experience Design Team is responsible for creating exceptional user-centered digital experiences that achieve business goals and exceed user expectations across a wide range of digital experiences, including web and mobile.
  • The team collaborates with user-research firms and teams across the organization focused on integrating and developing best practices in usability, analytics, accessibility, and cross-platform strategy in an Agile development environment.
As a UX Desinger
 
  • Develop game-changing, industry-leading, enviable digital experiences to simplify the customer experience for multiple lines of business
  • Know the business, how to speak the business’ language, and translate consumer insights into UX strategies and execution that propel us to a bright future
  • Work with UX Leads to create an end-to-end UX strategy
  • Collaborate and build consensus with key stakeholders; always representing the user point of view, striking the balance between the ideal, and the realities of feasibility and delivery
  • Maintain deep understanding of the current experience, business objectives, audience(s), roadmap, features, design trends and best practices, research, metrics, VOC and other measures, competitive landscape, and full digital ecosystem
  • Partner with the research team to create long-term research strategy to facilitate ongoing discovery and iterative delivery
  • Partner with content strategy team to continuously drive and improve content, navigation and site architecture via card-sorting, tree-testing and quantitative research
  • Lead efforts to continuously improve the customer experience, including usability testing, heuristic evaluation, competitive analysis, and MVT; share findings with UX, project, and business stakeholders
  • Lead creation of early design sketches and end state vision/design prototypes to help inform strategy
  • Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly
  • Identify opportunities to stretch current or create new digital standards
Key Competencies 
 
  • Ability to influence senior leaders, peers, and diverse teams consisting of a multitude of perspectives
  • Encourage creativity and risk-taking
  • Collaboration
  • Experience working with stakeholders to uncover functional, non-functional, data, usability and user experience requirements
  • Maturity required to set ego aside and seek-out design suggestions from all stakeholders
  • Passion for sharing information and helping others be successful
  • Focused on team success rather than individual success
  • Professionalism
  • Have a strong professional presence, be approachable, respectful, open, transparent and easy to work with – even in stressful, challenging situations
  • Be flexible – able to change course when needed
  • Have self-awareness, be comfortable receiving feedback, and work to continually improve
  • Make complex things simple, even when in white space and confronted with unclear situations
  • Possess excellent verbal, written and presentation skills
Role Essentials 
 
  • At least 5 years of experience as an Information Architect, User Experience Designer/Architect, User Interface Designer, or Interaction Designer
  • A portfolio that demonstrates the ability to strategically create compelling user experiences that factor in business goals, development capabilities, design standards and user needs
  • Strong understanding of interaction design principles and current global UI/design pattern standards
  • Strategically adept with a penchant for curiosity; determined
  • Ability to prioritize and stay focused on fewer, bigger, better, and faster
  • In-depth knowledge of performance metrics
  • Demonstrated ability to work with and influence stakeholders to determine business strategy in the digital arena, develop and execute big ideas while maintaining collaborative working relationships.
  • Experience designing with business, technical and design guideline constraints
  • Experience in working on multiple projects simultaneously
  • Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality
  • Demonstrated ability to design complex transactional user interfaces and interactions for web, mobile and cross channel experiences
  • Experience creating conceptual models, site maps, interaction flows, design patterns, UI specifications, taxonomies and metadata frameworks
  • Demonstrated experience in defining research criteria, leading or participating in user research, and translating user research into design decisions
  • Ability to track and predict industry trends
  • Experience creating interactive prototypes (e.g., Axure, Sketch, InVision, Adobe XD)
Qualifications
 
  • Bachelor's degree in Human-Computer Interaction or similar field; an advanced degree in human computer interaction, user interface design, human factors or design planning, is preferred
  • Significant relevant work experience may substitute for an advanced degree
  • At least 2 years of experience integrating responsive design into Information and/or Experience Architecture
  • Self-starter who can make significant progress with minimal guidance
  • Experience creating accessible designs
  • Blend of corporate and agency experience is a plus
  • Familiarity with online usability testing platforms such as Optimal Workshop, UserZoom and Usertesting.com
 
 
 
Voca | Senior Recruiter
t 507 288 5260 d 952 777 1834
Voca: The Spirit of Work
 
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