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Project Manager

Eagan, Minnesota 55123

Category: Professional Job Number: 16890

 

Voca has an immediate opening available for a Program Manager in Eagan, MN!
 

Position Details 

Job Description:

  • This opportunity is for a UX Project Manager who is extremely strong in multi-tasking, enjoys working on a variety of projects that may vary in length (days/weeks/months/years), is able to handle large project volumes, understands the complexities of an Agile work environment, and has the ability to influence decisions and drive results. 

    The main responsibility of this individual will be to support our UX Research team by helping to guide them through successful end to end completion of UX research studies and projects related to desktop, web and mobile products. 

    The ideal candidate will have a strong background in working in technology or product-based initiatives including web, desktop and mobile. This person will manage the end-to-end process and activities from participant recruiting through the completion of a study. This individual will also have a thorough understanding of team capacity, pending work, develop detailed project plans, provide reporting, manage team communication, govern processes and advise the UX Research Manager related to these key responsibilities. This position also requires constant communication, collaboration, and coordination with UX leaders, business leaders and technology partners throughout the organization. 

    Primary Responsibilities/Accountabilities: 

    Manage UX Research studies end to end 

    Manage UX Research team resource allocation (pending and current) 

    Manage Research and project requests and capacity planning ensuring that study activities are on time and within expectations 

    Analyze reporting to understand team utilization, current backlog and bottlenecks – and advise on reprioritization as needed 

    Develop detailed project plans, metrics and reports to ensure expectations are met and risk is mitigated 

    Conduct intake 

    Monitor progress of studies and projects through the UX and SDLC cycles 

    Represent Research Team interests in meetings with the Business and Technology 

    Contribute to ongoing product development roadmap 

    Assume estimation responsibilities related to scope of work 

    Facilitate Scrum and Agile ceremonies as applicable 

    Constantly look for improvement to processes and deliverable quality 


Qualifications

  • Bachelor’s Degree or equivalent experience 

    3+ years of Project or Program Management experience 

    2+ years of experience in a large scale data-rich environment 

    Expert in Microsoft Excel, Word, PowerPoint, Project (or equivalent application) 

    Demonstrated execution of project management methodology? 

    Knowledge of SDLC in waterfall and Agile projects 

    Proven process and project management success. 

    Ability to manage multiple projects and requests simultaneously and under high pressure and tight deadlines 

    Excellent verbal and written communication skills 

    Strong quantitative analysis skills 

    Ability to partner effectively in a highly matrixed organizan
Preferred:
  • Project management or Agile certification (e.g. Certified ScrumMaster, Professional ScrumMaster, PMP, PMI-ACP or similar) 

    User Experience Design Team or Technology Team experience 

    Product development, web, mobile or Multi-channel experience


Voca: The Spirit of Work

IND-KF

Kaley Fuller

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