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Project Coordinator

Rochester, Minnesota 55901

Category: Professional Job Number: 16739

Job Description

 

Voca has an immediate opening available for a Project Coordinator in Rochester, MN! Interested candidates forward current resume to Chad Miller at cmiller@myvoca.com and call 952-303-8107.

 

Position Details 

Job Description:

  • Collaborate with the leaders in administrating post sale and project onboarding activities.
  • Be the customer’s main point of contact to ensure all their questions and concerns are addressed.
  • Establish and maintain readiness, configuring, testing and closure timelines.
  • Provide leadership, scheduling and management for small to medium sized solution deliverables to existing customers.
  • Partner with sales engineers, software engineers and development teams to provide quality services and solutions.
  • Educate existing customers on software features and functionality as needed.
  • Minimize risk of quality re work and scope creep within projects, keeping them on time and on budget.


Qualifications

  • Comfortable learning new technology and discussing technology with our existing customers.
  • 3+ years in Customer Success, Project Management or a Software Support role.
  • Outstanding ability to develop relationships.
  • Highly organized self-starter and multi-tasker that runs towards opportunities.
  • Has an engaging personality, a track record of success in customer service, and a passion for what they do.
  • Possesses a strong understanding of customer success / project management.
  • Is adept at multi-tasking and can effortlessly manage a wide range of tasks.
  • Makes sure that each customer feels important and valued and will ensure that their deliverables are provided in an appropriate timeline.
  • Not afraid to ask questions of the team around them
  • Has a sense of urgency and should not be afraid of technology.
  • Has excellent written and verbal communication skills; speaks and performs concisely, calmly and confidently.

 

Chad Miller
Voca |
Senior Recruiter
952-303-8107
myvoca.com
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