Patient Services Specialist
4500 San Pablo Rd, FL-FL101 Jacksonville, FL 32224
Voca has an immediate opening available for a Patient Services Specialist in City, State!
- This position requires direct patient contact; continuous face to face interaction with physicians nursing and other clinical support staff; requires critical thinking skills with attention to detail. Ability to take vitals enter information into the Electronic Medical Record (EMR) and assist in the basic triage of the patient. Requires the ability to prioritize daily tasks simultaneously within a fast paced ever changing work environment; must be adaptable and flexible within a strong team structure. Ability to understand logistics and how it can relate to your work area associated with the flow of patients; with attention to standards of safety and security. Requires strong problem solving skills with the ability to make decisions promptly and utilize appropriate resources in multiple areas to research/resolve issues related to the episode of care. Other job-related duties as assigned by leadership including training of new employees. Position requires strong computer skills and the ability to maneuver through multiple applications. Problem solving continuous improvement and team building skills required. Superior verbal and written communication skills are necessary. Must have ability to work independently or in a team-oriented atmosphere. Successfully demonstrate the ability to work effectively in a fast-paced challenging work environment. Must be willing to be flexible and adjust work schedule in response to department or clinical needs.
- High school diploma/GED required. Must have at least 1 year of medical experience or 2-3 years of customer service. Use of the computer must be demonstrated in previous positions and/or educational endeavors. Medical Terminology must be taken within 1 year of employment.
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