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Front Desk Receptionist

Eagan, Minnesota 55121

Category: Professional Job Number: 16838
Voca has an immediate opening available for a Front Desk Receptionist in Eagan, MNInterested candidates will reach out to Jamie Brough at, direct line 952 777 1834.
Position Details 
Job Description
  • Schedules multiple same day appointments and special or complex medical procedures at practicing hospitals/clinics, as well as any other follow up medical appointments/admissions ordered by providers to ensure high level of patient and physician satisfaction and follow up.
  • Creates timely patient letters and calendars to prepare patients for procedures and appointments.
  • Helps facilitate the pre-certification process for clinic check-in.
  • results recording; providing support to staff and faculty by managing phone calls and correspondence, maintaining files, reports, requesting pertinent patient records, as well as general support.
  • Assists patients at the front desk at the discretion of the supervisor based on clinic needs with patient check-in, check-out, scheduling, etc.
  • Knowledge of Medical Terminology, knowledge of medical office procedures, including scheduling and patient registration. EMR training.
  • 2+ years of work experience as a medical secretary and/or scheduling complex medical procedures. Proven experience practicing good public relations, customer service, time management, work prioritization and communication skills.
  • Demonstrated computer skills.
  • Knowledge of, or the ability to learn and adapt to current operating systems.
  • Excellent patient relations skills required. Strong telephone and computer usage skills including Intermediate Word and Excel
  • Experience using Epic, EMR and Microsoft software.
  • Dependable work experience, good verbal and written communication skills.
  • Excellent problem solving skills.

Jamie Brough
Voca | Senior Recruiter
t 507 288 5260 d 952 777 1834
Voca: The Spirit of Work

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