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Direct Sales Supervisor

Davenport, Iowa 52803

Category: Professional Job Number: 17523


Voca has an immediate opening available for a Direct Sales Supervisor in Davenport, IA!

Position Details 

Job Description:


Our client is a cutting-edge communications service provider, delivering the latest in fiber-optic Internet, TV, and phone service. Serving over 50 communities in Indiana, Illinois and Kentucky, our client provides fiber-to-the-premise (FTTP) technology to homes and businesses within its footprint giving its customers state-of-the art quality, speed and reliability.

We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next.

What is in it for you?

Competitive total compensation package

80% of Medical premiums paid for by company

Company paid Disability and Life insurance

401(k) company match and 100% vested on day 1

Discounted service in our serviceable area

Locally owned, friendly, fun atmosphere

Job Summary:

The primary function of the Direct Sales Supervisor is to develop, maintain and implement well-organized activities and local sales campaigns to maximize customer growth and retention in our ever-increasing competitive market place. Mentoring and training Direct Sales Associates to insure all sales are installed on a regional level is a key function in this role.

What you will be doing:

Mentor a team of Internal and External Contractors and Channel Partners to become a cohesive unit while increasing productivity to exceed daily/weekly/monthly sales quota.

Conduct and supervise team trainings through a variety of methodologies, including side-by-side selling, webinar trainings and classroom environment for new hires and existing DSA team members.

Participate in weekly market update meetings and provide performance reports and metrics to DSA Manager.

Work with local use customer care, Field Tech and Operations teams to promote and install the sale of newly released products and services.

In coordination with Direct Sales Associates, help prospect and perform direct sales activities for new residential opportunities. Identify gaps in sales process that needing streamlined.

Maintain consistent personal sales levels in the field while simultaneously supporting team member’s sales growth.

Recruit, prospect and train new DSA associates and contractors on a consistent basis.

Supervisor is required to knock door to door for personal sales

Accountable for performance of DSA team (internal + contractors) on new sales volume, penetration % by LCP, multi-service attachment rate, GIG attachment rate and new product attachment rate (Wi-Fi extenders, streaming TV, etc.).

Other responsibilities as assigned by the DSA Manager and Director of Sales to improve sales performance and monthly KPI’s.

This position requires a team leader approach to improve overall sales performance in addition to being an individual contributor for their own sales.




Bachelor’s degree preferred in Sales/Marketing, Communications, or Business, or equivalent experience.

2 - 4 years of relevant sales and marketing experience.

Door to Door sales experience

Highly effective verbal and written communication skills.

Working knowledge of Microsoft Office Applications (Word/Excel/PowerPoint).

Knowledge of Direct Sales practices in telecommunications or related industry.

1 – 2 years of sales management experience is a plus.


Voca: The Spirit of Work


Brody Johnson

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