Customer Service Representative
6020 NW 4th Place, Suite A Gainesville, Florida 32608
Voca has an immediate opening available for a Customer Service Representative in Gainesville, FL! Interested candidates will forward current resume to Marcus Olivera at email@example.com and call 952-303-8117. Thanks!
Job Description & Qualifications:
- We are seeking an experienced, high caliber Customer Service Representative to update data in our ERP system related to customer owned capital equipment.
- Includes reviewing data spreadsheets and translating the data into predefined categories, then updating the master file.
- Employees act on their strong desire to make a difference, partner with others and put ideas into action.
- Employees are engaged by a work culture that is team-oriented, fast paced and progressive.
- Tracking of components sent for service loaners.
- Updating internal databases to reflect customer owned product and associated warranty contracts.
- Completes administrative functions to support order processing.
- Demonstrates creativity and initiative in anticipating and solving customer problems.
- Applies effective conflict resolution and problem solving skills.
Voca: The Spirit of Work