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Assistant Financial Representative

Rochester, Minnesota 55901

Category: Professional Job Number: 17219


Voca has an immediate opening available for a Assistant Financial Representative in Rochester, MN! Any interested canidates contact Zac Roberson at 952-303-8132 or via email

Position Details 

Job Description:

  • Processes transactions through the use of automated systems and processes. Responds to and resolves a variety of account, billing and payment issues from patients/customers as appropriate. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes appropriate decisions that require individuals and/or team assessment, reasoning and resolution. Interprets, applies, and communicates the policies regarding medical and financial aspects of patient to assure optimal reimbursement for both the patient and the Clinic. Uses excellent customer service and interpersonal skills when interacting with patients and customers. Position may be eligible for and/or required for telework based on business need, from an off-site location, following adequate training period and demonstrated ability to meet required metrics. 
  • This job will entail a lot of pulling data from our new billing system= EPIC. The data pulled will need to be printed. This job is very clerical and repetitive. Direction for the tasks will come from other Financial Representatives, as well as supervisors.


  • HS Diploma or equivalent AND a minimum of two years of relevant experience in finance, collections, customer service, insurance and/or health care environment; OR an associate's degree is required.

Voca: The Spirit of Work


Zachary Roberson

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