Software Development Engineer Lead IV

Alpharetta, Georgia 30004

Job ID: 12946 Category: Technology

Job Description:

A qualified candidate must possess the following capabilities: 

Ability to understand how transactions process across system and application architectures (3-tier applications, API calls, Software as a Service) 
Deep technical ability to understand how application features are constructed (at the code level), how transactions interact with each other and how to troubleshoot application calls not working as designed. Also possess a deep technical ability to understand and provide guidance on how systems are connected to each other across networks or the internet 
Ability to lead both clients and developers/engineers through application architecture design and execution phases 
Must be able to win and grow the trust of clients in every interaction as this is a client facing role 



Position Purpose: 
As a Software Development Engineer, Tech/Team Lead, you will work under minimal supervision on a team that is charged with implementing clients onto the BillMatrix Next architecture. You will be responsible for leading the client through architecting a payment solution as well as assisting with researching and identifying client specific requirements, defining the implementation solution, and overseeing the technical engineering performed by the configuration engineers and QA efforts. You will also have the opportunity to identify process improvements to increase the productivity of the team and improve overall product quality. In addition to leading a team in an agile like manner, this position has direct visibility and engagement with the Director of Client Implementations, providing a good level of visibility and growth within the company. 

Business Description: 
Biller Solutions is a leading global provider of billing and payment solutions. BillMatrix Next is multichannel electronic billing and payment solution that is sold directly to billers such as utility, insurance and telecommunications companies as well as financial institutions of all sizes. The solution offers debit, credit and ACH, enrolled and non-enrolled payment flows, a consolidated payments view and anti-fraud tools. It offers flexibility with easy implementation and maintenance and includes industry leading, best practice consumer adoption marketing support. 

Reporting Relationships: 
Reports To: Manager, Client Implementations 
Direct Reports: No 

Essential Job Responsibilities: 
· Interface with clients to architect a payment solution and lead technical discussions (SSO, API, etc) 
· Design and document the technical solution (integration of the client into the solution, integration between systems to achieve desired flow) 
· Diagnose/troubleshoot issues with the technical implementation or the operating environment as it relates to the implementation 
· Provide clear technical direction to the implementation team 
· Assist the business system analysts with identifying requirement gaps and work with partner teams on gap resolution or product enhancement requests 
· Perform Code walkthroughs to validate changes are appropriate and to standards 
· Directly perform configurations as needed in highly complex system areas 
· With the use of cross functional teams, determines cause and effect analysis to stand up projects that will solve for complex service delivery issues 
· Resolves problems and conflicts among projects and partners within and across teams to enhance collaborative efforts 
· Provides mentoring of to up to 10 associates (i.e. coaching, development, and training) 
· Performs other duties as required 

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. 

Required Qualifications: 
• .NET Framework 4.0, 3.5 
• C# 
• Microsoft SQL Server 
• Database Design and Administration 
• Team Foundation Server (TFS) 
• Agile methodology 

Additional Skills/Knowledge: 
• High organizational skills 
• Excellent analytical and research skills 
• Ability to handle multi-tasks and meet deadlines 
• Capable of exercising extreme discretion and independent judgment 
• Ability to handle extremely confidential information in a professional manner 
• Ability to communicate, both verbally and written, with a high level of confidence 

Education: 
· Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or related field/job experience 

Job Related Experience: 
· 5-7 years of development experience desired 
· 3-5 years of infrastructure experience desired 
· Experience in Enterprise/SAS applications is needed 
· Experience developing high volume transactional environments 
· Team/Tech Lead experience preferred 

Travel Required: 
Up to 25%

IND-EL

Elizabeth Leon

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