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Senior Business Analyst

Grand Rapids, Michigan 49503

Category: Professional Job Number: 12004


Voca Professional has immediate openings available for Senior Business Analyst professionals in Grand Rapids, MI!


Voca connects professionals with fantastic companies nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!

Assignment details are provided below, we’re very excited to hear from you!


Assignment Details 

Job Description:

  • - Formulating and defining project scope and objectives through research and fact-finding. 
    - Developing analysis of consumer and business needs for application development. 
    - Documenting requirements/user stories and translating into proper product specifications. 
    - Devising or modifying workflow and consumer experience to solve problems, considering backend software applications capacity, data availability and desired results. 
    - Defining implementation procedures. 

    Staff members in this role should be excellent written and verbal communicators, effective and self-sufficient, flexible and comfortable with change. An understanding of health care industry (specifically health insurance), waterfall and agile development process would be beneficial. Need contractors that are first and foremost effective communicators (verbal and written), have an analytical mind and can dig in and ask the right questions of the business to determine scope requirements, document those requirements, and translate those to developers and an excellent ability to build relationships amongst their project team. So the specific systems experience is not as important as the candidates experience as a BA, their attitude and their aptitude. 


  • Required Experience: 
    Experience working as a Business Systems Analyst 
    Understanding of technical complexities 

    Education - Bachelor's degree or equivalent 
    Experience - 8 years of experience in the field 

    Software development lifecycle 

    Preferred Experience: 
    Facets (claims management software) 
    Health plan/insurance systems and plan benefit information 
    Vendor system implementation 

    Education - Master's degree or equivalent 
    Experience - 8-10 years of experience including formulating and defining systems scopes and objective, systems development lifecycle, requirements gathering and design. Background in health care and information systems.



Partnering with Voca comes with a number of benefits including:

  • Dedicated Recruiter
  • Insurance
  • 401k
  • Competitive, Flexible Pay Packages

Voca: The Spirit of Work


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