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Personnel/Scheduling Specialist

Ft. Meyers, FL 33912

Category: Professional Job Number: 11881

Job Description: 

• Ensures that requests for homecare service are filled promptly , and scheduled into computer in a timely manner
• Ensure that homecare schedules are complete and accurate in computer
• Reviews Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies.
• Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager
• Reports any client or staff issues to supervisor promptly
• May participate in administrative on call backed up by professional staff for client/family issues
• Scheduling for Naples and Sarasota branches
• Participate in after hours On-call
Personnel Functions:
• Performs initial phone screening with potential applicant per Client at Home-SeniorBridge guidelines
• Ensures that all required pre-employment documentation is completed by prospective candidates per company hiring guidelines and accurately data enters the information into Rosalind
• Schedules interviews and performs all background checks for prospective candidates
• Schedules, coordinates and performs administrative portion of orientation for approved candidates
• Data enters all information for new paraprofessional hires into Rosalind and maintains the Associate’s physical employee file as appropriate

Must Have:
• High School Diploma
• Home Care Scheduling/Staffing experience
• Proficiency in all Microsoft Office applications, including Word and Excel
• Excellent communication skills, both verbal and written
• Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Role Desirables
• Associate’s or Bachelor’s Degree preferred
• Strong organizational skills; ability to balance multiple initiatives and prioritize workload
• Proficient with Microsoft applications: Outlook, Word, Excel, and PowerPoint
• Bilingual Spanish/English

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