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Patient Services Specialist

Rochester, MN 55906

Category: Professional Job Number: 11806

Voca Health has an opportunity for a Patient Appointment Scheduling Coordinator with our client in Rochester, MN. Interested candidates will reach out to Jon Burckhardt at JBurckhardt@myvoca.com, direct line 347.293.2564.   

Job Description

  • Interacts with patients and/or referring physicians to schedule appropriate appointments or provide other information/services as needed.
  • Provide customer service and administrative support to patients. 
  • Independently recognizes, interprets, and evaluates medical conditions and their level of urgency.
  • Maintains regular contact with medical specialty areas (physicians, secretaries, and administrators) as needed as part of the patient care team to ensure quality-scheduling services.
  • This would be a great fit for a Patient Service Coordinator, Front Desk Scheduling Coordinator, or a Patient Care Coordinator.

Qualifications:

  • HS Diploma or GED required,
  • Associate's degree preferred or two years of medical appointment scheduling experience in a healthcare facility.
  • Successful completion of a medical terminology course or at least 2 years of medical terminology use required.
  • 3-5 years' telephone and customer service experience required, such as a call center, physician's office, as an appointment scheduler, etc.
  • Candidates must be able to type 40 wpm.     

Voca

Voca is a relationship organization focused on uniting talented individuals with exceptional companies. At Voca, we strongly believe that a better career results in a happier you, and we are therefore dedicated to help guide people on a career path that fulfills their passion and purpose.

IND-JB

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