Patient Appointment Coordinator
4001 41st St NW Rochester, MN 55901
Voca has an immediate opening available for a Patient Appointment Coordinator in Rochester, MN! If you are interested, please forward your resume to Jon Burckhardt at JBurckhardt@myvoca.com and call him at 507-288-5260. Thanks!
Job Description:Interacts with patients and/or referring physicians to schedule appropriate appointments or provide other information/services as needed. Independently recognizes, interprets, and evaluates medical conditions and their level of urgency. Maintains regular contact with medical specialty areas (physicians, secretaries, and administrators) as needed as part of the patient care team to ensure quality-scheduling services.
HS Diploma or GED required, Associate's degree preferred or two years of medical appointment scheduling experience in a healthcare facility. Successful completion of a medical terminology course or at least 2 years of medical terminology use preferred. 3-5 years' telephone and customer service experience required, such as a call center, physician's office, as an appointment scheduler, etc. Candidates must be able to type 40 wpm.
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