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Patient Admitting Specialist

Rancho Mirage, California 92270

Category: Professional Job Number: 15424
Voca has an immediate opening available for a Pt. Admitting Specialist in Rancho Mirage, CA! Interested candidates will reach out to Jamie Brough at jbrough@myvoca.com, direct line 952 303 8115.
 
Position Details 

Job Description:
  • The position is responsible for ensuring that all patients have an accurate and comprehensive registration and scheduling experience whether through the front desk or call center access points.
  • This position reports to the EDOC Access Manager.
  • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
  • Identifies patients by using proper method of retrieving patient history/information, avoiding creation of duplicate Medical Records for additional patient visits.
  • Verifies and accurately enters and updates patient information while registering as per departmental guidelines.
  • Reviews insurance eligibility, updates with accurate information obtained from the health plan and releases the insurance based upon
  • verification process. Identifies and collects co-pays/deductibles based on insurance eligibility information and/or EMC uninsured Cash Discount quotes.
  • Provides patient with receipt of payment.
  • Ensures that all patient access paperwork, as per organizational policies, including patient HIPAA regulation information, patient require signatures and forms that are necessary for service to be completed.
  • Performs the Daily C ash Change Drawer Custodian process.
  • Prepares all appropriate Medicare Advanced Beneficiary Notice (ABN) and (LMRP) program requirements and completion, including patient notification and signature requirements at time of service (if applicable).
  • Requests and scans Insurance cards and other necessary forms of identification.
  • Completes the Medicare Screening Form for all Medicare patients and adheres to completion per Medicare requirements.
  • Coordinates and assists other staff in ensuring that all patients are registered in a timely manner.
  • Performs other duties as assigned.
Qualifications
 
  • Previous experience in Healthcare setting and prior Customer Service Experience
  • Previous Admitting experience or Insurance related position in the Healthcare field of employment.
  • Medical terminology, payment processing, Hospital based Federal Rules, Regulations and procedures, safety practices
  • Computer literate in usage of (Word, Excel, Outlook, etc.)
  • Knowledge of general Office equipment.
  • Self-motivated, self-starter, and able to organize efforts around helping patients have a positive experience.
  • Skills and strengths in all forms of communications, particularly verbal and written.
  • Exercises a high degree of initiative, judgment, and discretion.
  • Analyses situations accurately and takes effective action.
  • Establishes and maintains effective working relationships.
  • Excellent customer service skills with patients, co-workers and guests.


Jamie Brough
Voca | Sr. Recruiter
t 507-288-5260 c 414-544-0668
www.myvoca.com
Voca: The Spirit of Work

 
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