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Network Services Manager

Menomonee Falls, WI 53051

Category: Professional Job Number: 16247


Voca has an immediate opening available for a Network Services Manager in Menomonee Falls, WI!

Position Details 

Job Description:

  • As a Manager of Network Services, you will oversee all aspects of our network and wireless infrastructure. The manager will oversee a team of twenty four network engineers, a very large network consisting of Cisco switches, routers, access points as well as firewall security, monitoring and management. We are looking for a Manager with networking expertise and experience leading, developing, and delivering Cisco’s enterprise solutions.
    • Implement and run Cisco’s enterprise networking solutions with high reliability and availability
    • Introduce new Cisco technologies or improve existing technologies to transform existing capabilities and services
    • Provide networking domain expertise to other teams
    • Maintain technical documents for solutions and standard operating procedures such that services are delivered in an efficient and effective manner
    • Support of the Network, IP and related security services issues, resolve complex system and network issues and outages when needed
    • Act as technical project manager by preparing project plans, interacting with other departments and directing IT resources as required
    • Keep all documentation (including LAN/WAN drawings and equipment lists) accurate and current
    • Industry watching, both direct or through a third party, to ensure the company is aware and educated on new technologies
    • Participate actively in engineering and architecture solution peer reviews and solution design sessions
    • Vendor and 3rd Party support and critical issues
    • Works independently and exercises reasonable discernment with little supervision while providing clear documentation of activities and accomplishments
    Interacts closely with peers and management across all functional teams


  • • Knowledge of Cisco routers, switches, firewalls, wireless AP and Controllers, IOS, NXOS, Load balancers, WAN accelerators, Content filters and Unified Communications
    • Knowledge of IP security implementation, multi-vendor IPS, URL filtering
    • Knowledge of MPLS, BGP & Internet Exchange Peering
    • Knowledge of QoS
    • Knowledge of Voice over IP
    • Knowledge of Video over IP
    • Knowledge of Multicast
    • Knowledge of Network Management
    • IP Network Design & troubleshooting skills
    • Understanding of WLAN authentication, security and network management
    • Experience crafting and deploying network solutions in enterprises environments
    • Excellent written and verbal interpersonal skills.
    • Experience in deploying SNMP based monitoring solutions
    • Experience in large corporate network rollout and support
    • Experience in Large scale enterprise project management
    • Good time management with an ability to work on a number of projects and tasks concurrently setting own agendas and effectively prioritizing work
    • Ability to adapt to a fast-paced environment.
    • Is a team player with excellent written and verbal communication skills
    • Ability to work comfortably in varying levels of abstraction across business strategy, product strategy, high level technical design, detailed technical design and implementation.
    • Ability to function effectively under pressure in environments of rapid change and conflicting demands and crisis management.
    • Demonstrates continuous improvement, quality methodology and project/operations delivery skills.
    • Strong leadership skills and demonstrates creative problem-solving skills.
    • Demonstrates strong quantitative, analytical and conceptual thinking skills.
    • Ability to depict technical information conceptually, logically and physically.
    • Excellent communication skills across all levels; ability to communicate complex, technical concepts to executive staff, business sponsors and technical resources in clear concise language that is the parlance of each group.
    • Strong customer management and negotiation skills and the ability to mediate opposing viewpoints and articulate the advantages of a technology solution.
    • Ability to work flexible hours and be accessible 24/7/365.
  • Required: o Bachelor’s Degree in Computer or Information Science or Ten years relevant technical experience in Network Services and Cisco UC platform
    o Major in Network Technologies
    o CCIE (Collaboration, R/S, Data Center and/or Wireless)

Voca: The Spirit of Work


Ashley Applen

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