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Medical Secretary I

Westwood, Massachusetts 02090

Category: Professional Job Number: 14396


Voca Professional has immediate openings available for Medical Secretary I professionals in Westwood, MA!


Voca connects healthcare professionals with fantastic health systems nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!

Assignment details are provided below, we’re very excited to hear from you!


Assignment Details 

Job Description:

Under the direction of the Branch Director or Designated Department Leader, the Scheduler assists in the scheduling of the clinical staff and Home Care Aide staff to provide consistent, timely care to patients.


Provides superior customer service to internal and external clients, customers and patients
Ensures patient visits are scheduled as ordered/needed; collaborates with clinical staff and/or Home Care Aide staff on scheduling issues
Ensures scheduling of patient visits in an accurate, timely, fair and consistent manner
Schedules patients to provide for the continuity of care and productivity of the clinical staff and home care aides
Resolves scheduling conflicts/issues to reach a positive outcome
Accurately relays messages, cancellations and hospitalizations to clinicians/home care aides on a timely basis
Provides support to Private Care program, as applicable
Answers and triages telephone calls
Provides back-up administrative support as needed
Attends and participates in in-service education, mandatory training programs and staff meetings as assigned/requested
Participates in the orientation of new



High School diploma or GED
Minimum of 1-2 years in a health care setting (preferably Home Health Care) required.
Must participate in major and minor holiday rotation.

Must demonstrate excellent communication and organization skills.
Must demonstrate excellent customer service skills.
Demonstrates responsibility for self-direction
Demonstrates ability of working knowledge of Microsoft Office Suite (Excel, Outlook, and Microsoft Word) and ability to learn company software package.
Work Environment:

Ability to work independently in the office setting
Must have demonstrated ability to work in a team-oriented environment

Traveler Benefits

Partnering with Voca comes with a number of benefits including:

  • Dedicated Recruiter
  • Insurance
  • 401k
  • Competitive, Flexible Pay Packages

Voca: The Spirit of Work


Kaley Fuller

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