4500 San Pablo Rd Jacksonville, FL 32224
Voca Professional has an immediate opening available for a Medical Receptionist professional in Jacksonville, FL!
Voca connects healthcare professionals with fantastic health systems nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!
Assignment details are provided below, we’re very excited to hear from you!
Channels all incoming calls and provides direct numbers as needed; connects callers with local and out-of-state numbers as appropriate using a PC/Windows based console. Takes patient referral information from external Physician Offices and disseminates to appropriate scheduling team. Assists in training new telephone operators by reviewing policy and procedures, answering questions and training on required systems.
Additional duties may include but are not limited to; Additional clerical tasks such as disseminating email/fax/phone to appropriate scheduling teams, email/fax/phone outside institutions requesting outside material for upcoming appointments/review, indexing incoming faxes, collating patient packets, etc.
Requires a high school diploma or G.E.D. Requires knowledge of basic office equipment (computers, photocopiers, fax machines, etc). Typing skills and office computer software knowledge required. Must be self-directed with good problem-solving and organizational skills. Must be able to carry out duties independently without close supervision and receive direction from multiple sources. Must be able to read and follow instructions and able to manage multiple tasks. Will be accountable for the delivery and pick-up of all items in an efficient manner.
At minimum: 6-12 months experience working in Healthcare Industry with understanding of Medical Terminology. Preferred excellent customer service. Typing at least 40 wpm. Multi-line phone preferred. Must be able to multi-task. Possible temp to hire.
Training hours -Tuesday through Saturday 7:30a-4:00p. This will last 2-3 months. Normal Working Hours - the days and times will be flexing between start time 7a and no later than 11p Monday-Sunday, including some holidays.
Voca: The Spirit of Work