Medical Practice Secretary

Phoenix, Arizona 60064

Category: Professional Job Number: 13987


Voca Professional has immediate openings available for Medical Practice Secretary professionals in Phoenix, AR! Interested candidates should email their resume to Thanks


Voca connects healthcare professionals with fantastic health systems nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!

Assignment details are provided below, we’re very excited to hear from you!


Assignment Details 

Job Description:

  • Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department/division. 
  • Provides superior customer service through the handling of a high volume of telephone calls. 
  • Must possess a good understanding of the unique characteristics and operations of the department/division in order to proficiently support the practice. Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests. 
  • Additional duties may include but are not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail.
  • M-F 8:00am- 5:00pm.
  • MPS must have working experience in Microsoft office. the office is high functioning, candidates must be able to multi-task, and handle distractions. 
  • MPS will work with the cardiothoracic surgeons and will manage the schedule and patient appointments. must be comfortable with speaking with physicians, patients, other Client employees, and insurance companies when applicable.



  • High school diploma or G.E.D. equivalent required. 
  • Minimum three years of secretarial, back office/front office experience in a physician's office or customer service role required. 
  • Outstanding interpersonal skills with a commitment to customer service required. 
  • Healthcare experience preferred. 
  • Completion of a medical terminology course preferred. 
  • Excellent oral and written communication skills. 
  • Strong computer experience with advanced proficiency in Microsoft Word and Excel. 
  • Excellent organizational, analytical, and problem-solving skills. 
  • Highly motivated, able to work independently. 
  • Able to multi-task and prioritize work load.

Traveler Benefits

Partnering with Voca comes with a number of benefits including:

  • Dedicated Recruiter
  • Insurance
  • 401k
  • Competitive, Flexible Pay Packages

Jay Ryan
Voca |
Senior Recruiter
t 507-288-5260  d 347-293-2561 m 507-358-9191
Connect with me on LinkedIn

Voca: The Spirit of Work


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