Medical Insurance Specialist
4500 San Pablo Rd Jacksonville, Florida 32224
Voca has an immediate opening available for a Medical Insurance Specialist in Jacksonville, FL! Interested candidates should email their updated resumes to JBurckhardt@myvoca.com
Job Description:Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for our Client in Arizona, Jacksonville and Rochester Revenue Cycles.
Responsible for management and collection of Client Account Receivables through the use of automated systems and revenue cycle processes.
Responds to and resolves a variety of account, billing and payment issues from patients and customers.
Follows approved guidelines and policies regarding routine patient and payer interactions.
Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. Interprets, applies and communicates Client policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Client.
This individual must accurately document interactions and interpret interactions documented by others.
Hours: M-F 8a-5p
Must have excellent customer service skills and possess the ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions.