Medical Insurance Specialist

Jacksonville, FL 32224

Job ID: 13556 Category: Professional


Voca Professional has an immediate opening available for a Medical Insurance Specialist professional in Jacksonville, FL!

Voca connects healthcare professionals with fantastic health systems nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!

Assignment details are provided below, we’re very excited to hear from you!

Assignment Details 

Job Description:

  • Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for our Client's in Arizona, Jacksonville and Rochester Revenue Cycles. 
  • Responsible for management and collection of our Client's Account Receivables through the use of automated systems and revenue cycle processes. 
  • Responds to and resolves a variety of account, billing and payment issues from patients and customers. 
  • Follows approved guidelines and policies regarding routine patient and payer interactions. 
  • Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. 
  • Interprets, applies and communicates our Client policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and our Client. 
  • This individual must accurately document interactions and interpret interactions documented by others. 


  • Must have excellent customer service skills and possess the ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions.


  • M-F 8a-5p

Voca: The Spirit of Work


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