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Lead Digital Experience Specialist

Grand Rapids, Michigan 49525

Category: Technology Job Number: 14683


Voca has an immediate opening available for a Digital Experience Specialist, Lead in Grand Rapids, MI!

Position Details 

Job Description:

The Digital Experience Specialist, Lead will collaborate with developers, UX/UI designers, product managers as well as a variety of stakeholders, to research, design and develop new digital products and improve existing digital products or product lines. 
Evaluates and ensures design feasibility and design optimization. 
Collaborate with cross-functional teams with our Client
and with third-party vendors to influence and drive best-in-class digital experiences 
Work with Product Manager/Owner and stake holders to define scope and vision for the portfolio of member products 
Lead digital user experience and digital interface vision and process 
Act as a conduit between the member, design (UX/UI) and development to solve complex interactions and humanize product ideas through design thinking 
Present design solutions to stakeholders and our Client's executives, articulate design decisions and incorporate feedback into the design cycle 
Lead the development of and govern the design system (visual design, CSS & HTML snippets) of digital products to ensure greater consistency and efficiency of ongoing and future product design endeavors 
Evaluate and sign off on design resources 
Collaborate with Business Analyst(s) to ensure technical boundaries are considered during the design process 
Be an advocate for the member and a change agent within the health insurance industry


7 Years UX & UI design experience 
3 years desktop, mobile and native mobile design 
2 years leading large scale projects and initiatives 
2 years conducting usability research 
2 years leading agile teams 
High proficiency in web design applications such as Sketch and InVision 
Creation of prototypes, wireframes, story maps, personas, user stories, etc 
Creative problem solving 
Excellent written and verbal communications skills 
UX & UI design standards, heuristic analyses/expert review 
HTML, CSS, Javascript 
An eye for detail and color 
Ability to think conceptually and brainstorm 

Voca: The Spirit of Work


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