Front Desk Receptionist
2450 Riverside Ave Minneapolis, MN 55454
Voca has an immediate opening available for a Front desk Receptionist in Minneapolis, MN!
Job Description:Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures.
Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills.
Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurances information and oversees the clinic lobby/patient waiting area.
Arranges interpreter and financial counselor services needed for patient visit.
Helps coordinate provider schedules and appointments.
Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times.
Previous clerical experience in a medical or customer service setting. Previous computer entry experience with ability to learn new applications and work processes.
Good communication and customer service skills.
Good prioritization, data entry skills, dependable and team player. Flexible with assignments and able to perform a wide variety of front desk functions.
2-3 years Reception, front desk experience
Knowledge of basic medical terminology and keyboarding skills
Online scheduling and EMR training.
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