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Customer Service Representative

Hickory, North Carolina 28602

Job ID: 11504 Category: Professional

Job Description

Key responsibilities You’ll receive inbound calls from consumers making immediate, “on demand” payments (which are taken via the web or Interactive Voice Response system). You’ll also provide a valued helping hand by trouble shooting failed payment attempts; providing confirmation of payments and responding to general payment questions.

  • Able to deliver a WOW customer experience, you will be a good listener who has genuine empathy for customers.
  • You need to be dedicated, reliable and an effective team player who stays calm when handling difficult situations.



  • Working knowledge of Windows and/or Macs is a must.
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