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Customer Service Representative

Gainesville, Florida 32608

Category: Professional Job Number: 16549

Voca has an immediate opening available for a Medical Customer Service Rep in Gainesville, FL! Interested candidates will email current Resume to Chad Miller at cmiller@myvoca.com and call 952-303-8107.
 

Position Details 

Job Description:

  • We are seeking an experienced, high caliber Customer Service Representative to update data in our ERP system related to customer owned capital equipment.
  • Includes reviewing data spreadsheets and translating the data into predefined categories, then updating the master file.
  • Employees act on their strong desire to make a difference, partner with others and put ideas into action.
  • Employees are engaged by a work culture that is team-oriented, fast paced and progressive.
  • Tracking of components sent for service loaners.
  • Updating internal databases to reflect customer owned product and associated warranty contracts.
  • Completes administrative functions to support order processing


Qualifications

  • High School Diploma or Equivalent Required
  • Required Medical CSR experience
  • Demonstrates creativity and initiative in anticipating and solving customer problems.
  • Needs effective conflict resolution and problem solving skills.


Voca: The Spirit of Work

IND-CM 

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