Customer Service Rep

Dublin, Ohio 43017

Job ID: 11940 Category: Professional

Voca Professional has opportunities for Customer Service Representatives with our client in Dublin. Interested candidates will reach out to Pieter Majeske at pmajeske@myvoca.com , direct line 347-293-2563.

Job Description:

You’ll receive inbound calls from consumers making immediate, “on demand” payments (which are taken via the web or Interactive Voice Response system). You’ll also provide a valued helping hand by trouble shooting failed payment attempts; providing confirmation of payments and responding to general payment questions. Key criteria • Able to deliver a WOW customer experience, you will be a good listener who has genuine empathy for customers. • You need to be dedicated, reliable and an effective team player who stays calm when handling difficult situations. • Working knowledge of Windows and/or Macs is a must.

Voca

Voca is a national full service staffing and consulting company that specializes in Staff Augmentation, Direct Hire and Executive Search placement. Our client base covers mid-size companies to Fortune 500 organizations to include a full range of industries which provides us the opportunity to place you in IT, Healthcare, Accounting/Finance, Legal and Professional positions. Our goal is to provide the tools and opportunities to help our consultants grow, and to provide the best possible candidates to our clients.

Pieter Majeske

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