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Customer Service

Temecula, CA 92591

Category: Professional Job Number: 15955

 

Voca has an immediate opening available for Customer Service in Temecula,
CA
Interested candidates will reach out to Lukas Allen at lallen@myvoca.com, direct line 952 303 8108.

Position Details 

Job Description:

  • This position is Nonexempt. Hours over 40 will be paid at Time and a Half.


Qualifications

  • 0-3 years experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe). Previous experience may be required.


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