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Customer Service

Sylmar, CA 91342

Category: Professional Job Number: 16121

Voca has an immediate opening available for a Customer Service in Sylmar, CA! Interested candidates will email current resume to Chad Miller at and call 952-303-8107.

Position Details 

Job Description:

  • Will be taking Inbound calls from clients, doctors and hospital staff on performing updates to a implantable device.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Demonstrates patience, tact, empathy and problem-solving skills with consistently good voice quality.
  • Organizes and handles calls with speed and accuracy.
  • Works with complex computer applications and resource materials.
  • Uses multiple operating environments (Windows, DOS, Mainframe).


  • High School Diploma or GED required
  • Need to possess good spoken English skills

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