job search

Customer Service II

St. Paul, Minnesota 55117

Category: Professional Job Number: 14612

 

Voca has an immediate opening available for a Customer Service II in St. Paul, MN!

Position Details 

Job Description:

  • Takes inbound or places outbound calls to provide information to customers. 
     
  • Utilizes a database to retrieve customer or company information.


Qualifications

3 - 5 year experience required.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. 
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. 
Can organize and handle calls with speed and accuracy. 
Can work with complex computer applications and resource materials. 
Can use multiple operating environments (Windows, DOS, Mainframe). 
Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word


Voca: The Spirit of Work

IND-WP

Whitney Peterson

Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.