Customer Service Associate

Grand Rapids, Michigan 5517

Job ID: 13066 Category: Professional


Voca Professional has immediate openings available for Customer Service Associate professionals in Grand Rapids, MI! If interested feel free to call Liz Leon at 952-303-8111 or email at .


Voca connects healthcare professionals with fantastic health systems nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!

Assignment details are provided below, we’re very excited to hear from you!


Assignment Details 

Job Description:

Serves as a customer advocate in our Client's call centers, clearly articulating health insurance information, including but not limited to claims and benefits information, in a manner that our customers can easily understand. Works towards a successful outcome for each call by utilizing critical thinking and anticipating the customer’s needs while helping members navigate their health care and answering questions from providers/physicians.


Traveler Benefits

Partnering with Voca comes with a number of benefits including:

  • Dedicated Recruiter
  • Insurance
  • 401k
  • Competitive, Flexible Pay Packages

Voca: The Spirit of Work


Elizabeth Leon

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