Customer Intake Specialist II
485 Metro Place South Dublin, Ohio 02472
Voca Professional has immediate openings available for Customer Intake Specialist II professionals in Dublin, OH!
Voca connects professionals with fantastic companies nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!
Assignment details are provided below, we’re very excited to hear from you!
Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations; Identify and direct beneficiaries to the most appropriate, cost effective medical care; Processes request for authorization according. Excellent communication skills; Commitment to offering quality service to internal and external customers; Ability to respond quickly and proactively to customer queries; Demonstrated teamwork through flexibility and reliability; superior customer service skills; Ability to adapt to varied situation and exercise sound judgment
- Minimum HS Diploma, post secondary or equivalent call center experience, or equivalent required; Call center experience may be required; Attention to detail; Proven ability to quickly learn new systems and processes; 6 plus years experience.
Partnering with Voca comes with a number of benefits including:
- Dedicated Recruiter
- Competitive, Flexible Pay Packages
Voca: The Spirit of Work