Customer Intake Specialist II

Dublin, OH 43017

Job ID: 11863 Category: Professional

Job Description: 

Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations;

Identify and direct beneficiaries to the most appropriate, cost effective medical care;

Processes request for authorization according.

Excellent communication skills;

Commitment to offering quality service to internal and external customers;

Ability to respond quickly and proactively to customer queries;

Demonstrated teamwork through flexibility and reliability;

Superior customer service skills;

Ability to adapt to varied situation and exercise sound judgment

Qualifications: 

Minimum HS Diploma, post secondary or equivalent call center experience, or equivalent required;

Call center experience may be required;

Attention to detail;

Proven ability to quickly learn new systems and processes;

6 plus years experience.

 

Elizabeth Leon

Apply Online

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: