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Kissimmee, Florida 33411

Job ID: 8169 Category: Professional

Job Description

Coordinate and execute events

•           Engage with and assist members/visitors to the guidance center

•           Track expenses and roll-up expenditures on budget monthly

•           Maintain internal database accurately

•           Handle facilities issues including equipment maintenance

•           Update documents on SharePoint site

•           Communicate via telephone, email and instant messenger to internal and external customers

•           Develop solid relationships with MarketPoint partners, vendors, community partnerships, etc.

•           Maintain office files and other records

•           Compose letters, memos and additional correspondence

•           Ensure adherence to corporate policies and guidelines as well as CMS guidelines and external partners’ guidelines.


Key Competencies

•           Member Focus: Connects meaningfully with members/potential members/non-members to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

•           Builds Trust: Consistently models and inspires high levels of integrity, lives up to expectations/commitments/deadlines, and takes responsibility for the impact of one's actions.

•           Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens, communicates with respect, and builds trusting, collaborative relationships.

•           Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.


Role Essentials

•           Bi-lingual in English and Spanish

•           High energy with an on-stage personality that is warm and welcoming

•           Ability to work closely with the senior population

•           Able to work independently

•           Strong organizational skills

•           Attention to detail

•           Ability to anticipate needs/be proactive

•           Ability to deal with ambiguity and be flexible in a changing environment

•           Must have excellent interpersonal skills and be comfortable presenting information to a group of people

•           5+ years of prior administrative assistance or coordinator experience, or 3 years of admin experience if candidate has a health and wellness background

•           High School Diploma

•           Proficiency in Microsoft Office Word, Outlook and Excel

•           Good typing skills

•           Capacity to maintain confidentiality and work independently in support of the department


Role Desirables

•           Associate’s or Bachelor’s Degree

•           Health and Wellness background is preferred

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