job search

Client Service Representative

Omaha, NE 68114

Category: Professional Job Number: 15541

 

Voca has an immediate opening available for a Client Service Representative in Omaha, NEInterested candidates will reach out to Caitlin Larson at clarson@myvoca.com, direct line 952-303-8111

Position Details 

Job Description:

• Respond to inbound calls related to application, hardware and software products (may include POS terminals) or related inquiries
• Diagnoses and resolves problems using documented procedures and checklists 
• Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

Caitlin Larson
Voca | Senior Recruiter
t 507-288-5260 d 952-303-8111
myvoca.com
Connect with me on LinkedIn

Voca: The Spirit of Work

IND-CL

Caitlin Larson

Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.