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Client Service Representative

Fort Worth, TX 76137

Category: Professional Job Number: 15815

 

Voca has an immediate opening available for a Client Service Representative in Fort Worth, TX!  If you are interested, please forward your resume to Jon Burckhardt at JBurckhardt@myvoca.com and call him at 214.635.4001.  Thanks!   

Position Details 

Job Description:

  • The Client Services team is responsible for connecting the company to our customers, providing support and resolving questions about products and services via phone, chat, email and social media.
    In this role, you will quickly respond to an array of customer inquiries with a focus on exceeding established service goals and ensuring customer satisfaction. You will work cross functionally with internal teams to handle custom client requests, managing projects through completion. This opportunity will involve problem solving, critical thinking, and working with others on a daily basis.


Qualifications

  • Excellent customer service skills
    Ability to think critically, analytically, problem solve, and work in a team environment
    Exceptional written and verbal communication skills
    Microsoft proficient
    Associate's degree preferred
Jon Burckhardt
Voca | Senior Recruiter 
t 214.635.4001 d 347.293.2564
myvoca.com
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