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Administrative Assistant II

Jacksonville, Florida 32224

Job ID: 11125 Category: Professional

Job Description

  • Provides administrative and secretarial support by performing delegated administrative and clerical duties for the assigned work area(s).
  •  Exhibits confidentiality, flexibility, accountability and professionalism.
  • Prioritizes heavy work volume among the various areas according to department demands.
  • Prepares correspondence, presentations, spreadsheets, documentation, surveys and schedules meetings and resources.
  • May maintain databases as required by department. Serves as a resource to the institution for department related needs and questions.   


Specific Job Details:

  • General Administrative Support for the Director of Patient Experience in Florida and Director of Patient Experience Arizona
  • Coordination of meetings: scheduling location, attendees
  • Maintaining Excel spreadsheets to monitor and track education/training sessions and Improvement partnership meetings
  • Facilitate agenda planning and meeting minutes for Subcommittee
  • Formatting/Editing documents, communication, and presentation content
  • General Clerical Duties as assigned
  •  8am-5pm



  • High school diploma or GED equivalent required.
  • One or more years of Administrative Assistant and/or Secretarial experience required.
  • Three years of secretarial experience preferred.
  • Superior general office and organizational skills.
  • Excellent customer service skills. Understanding of and adherence to confidentiality policy.
  • Accuracy and attention to detail with ability to multi-task.
  • Ability to compose correspondence/memoranda, presentations, documentation, and spreadsheets with minimal errors.
  • Ability to establish and maintain effective working relationships and accomplish goals.
  • Flexibility, innovation, and creativity. Ability to suggest new approaches to office procedures.
  • Familiarity with MS Office Suite, including proficiency with word processing, spreadsheets, database management, e-mail, and calendar programs, preferred.
  •  Health care experience preferred.
  • Ability to type 60 wpm preferred. In some departments, ability to communicate in Spanish is preferred.
  • Advanced skills in Microsoft Outlook
  • Excellent Communication Skills and Professionalism
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