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Accounting and Member Support Professional

Austin, Minnesota 55912

Category: Financial Job Number: 15677
Voca Financial has an immediate opening available for an Accounting and Member Support professional in Austin, MNInterested candidates will reach out to Jamie Brough at, direct line 952 303 8115.
Voca connects professionals in Finance with fantastic companies nationwide. Our goal is full partnership with our employees, providing the tools, guidance, and opportunities to help reach their individual goals. Voca provides benefits including insurance, 401k, and dedicated support!
Assignment details are provided below, we’re very excited to hear from you!
Assignment Details 
Job Description:
  • We are looking for a passionate Accounting and Member Support professional who will partner with and ensure the long-term success of our corporation.
  • This position will be responsible for accounting functions, developing relationships with our members, connecting with key business executives, performing administrative functions and basic office duties.
  • You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
  • Perform basic accounting functions including but not limited to: daily cash applications, EFT transactions, posting and various reconciliation duties
  • Weekly and bi-monthly member invoice import consolidation, statement preparation and submission
  • Maintain and manage member account balances
  • New account set up and maintenance of member information in CRM program, financial and ERP systems
  • Operate as a point of contact for any and all matters specific to our members while building and maintaining strong, long-lasting relationships
  • Perform general office duties including but not limited to: filing, data entry, mailing and processing paperwork
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent verbal and written communications skills
  • Customer service experience
  • Strong Analytical Skills
  • In-depth knowledge of customer service principles and practices
  • Accounting knowledge along with management or other relevant experience beneficial
  • Proficiency in CRM systems
  • Excellent listening, negotiation and presentation skills
  • Must be proficient in MS Office applications, especially with Excel (VLOOKUP/advanced functions)
  • Experience with NetSuite beneficial
  • Pharmacy product knowledge useful
  • BA/BS/AS degree or equivalent work experience
Partnering with Voca comes with a number of benefits including:
  • Dedicated Recruiter
  • Insurance
  • 401k
  • Competitive, Flexible Pay Packages
Jamie Brough
Voca Sr. Recruiter

507-288-5260 c 414-544-0668
Voca: The Spirit of Work



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