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Account Coordinator

Eagan, Minnesota 55123

Category: Professional Job Number: 15685

 

Voca has an immediate opening available for a Account Coordinator in Eagan, MN! Interested candidates should sen their resume to Nathan Meurer at nmeurer@myvoca.com.
 

Position Details 

Job Description:

  • PRIMARY OBJECTIVE: The Account Coordinator will support the FindLaw business through coordination with various departments including sales, production and finance to assist in collecting customer issues and determining root cause. 

    KEY RESPONSIBILITIES: Coordinate with Manager of Account Management and other Project Managers to collect customer issues from various sources. Provide prompt documentation of issues with accurate information. Document and update records in required systems. Follow up in a timely manner to ensure root cause is determine and documented. Understand programs, systems, and procedures necessary to perform job effectively. Ability to multitask, prioritize, and follow through in accordance with service level agreements Adapt to work and communication style of diverse client groups, both internal and external Provide feedback to management concerning possible problems or areas of process improvement. Perform all other duties as assigned by management 


Qualifications

  • Education: Four- year degree preferred Experience/Knowledge: Minimum of 1-3 years in a customer supporting organization (account management, project management, customer service, client support). Skills: Excellent interpersonal, written, and oral communication skills. Strong time management, prioritization and organizational skills Self motivation, positive attitude, engagement and team player Ability to work in a team fostered environment. Ability to work in a multi-tasked environment. Ability to prioritize and organize work Ability to adapt and work in a fast paced environment that changes often.


Voca: The Spirit of Work

IND-NM

Nathan Meurer

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