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User Account Administrator

Rochester, Minnesota

Job ID: 9941 Category: Professional

Job Description
  • Receives and processes electronic access change requests for a variety of applications and systems ensuring compliance with our Client’ s established policies and standards.
  • Evaluates requests, implements access, and serves as a liaison to other work units to grant, remove and change electronic access for physicians, allied health staff and those performing contracting work for our Client.
  • Assists customers in identifying and/or trouble shooting access issues.
  • Evaluates reports to identify individuals leaving the organization and remove their access.       

 

Specific Job Details:
  • Evaluates requests, implements access, and serves as a liaison to other work units to grant, remove and change electronic access for physicians, allied health staff and those performing contracting work for our Client.
  • Assists customers in identifying and/or trouble shooting access issues.
  • Evaluates reports to identify individuals leaving the organization and remove their access.

 

Qualifications:
  • Prefer experience in Identity and Access Management.
  • Ability to retain information on a large number of varying detailed processes and procedures that tend to change frequently.
  • Essential to maintain a high rate of accuracy.
  • A self-directed individual that is able to work independently, has a tolerance for a high volume of work and able to handle demanding customer service situations.
  • Essential to have the ability to positively accept feedback and use it to improve individual performance and productivity.
  • Detail oriented with experience with Excel and Word.
  • Candidates need to be able to evaluate requests, determine eligibility for access, and process the request in the system.
  • Needs to highly detail oriented.
  • Need to be able to get up to speed quickly.
  • Excellent communication and customer service skills.
  • Strong written and verbal communication skills in English
  • Ability to grasp and retain new concepts and processes quickly.
  • Organized and detail oriented
  • Maintain a high rate of accuracy and productivity
  • Proficiency with Microsoft Word
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