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User Account Administrator

Rochester, Minnesota 55901

Job ID: 8797 Category: Technology


Specific Job Details

  • Monday - Friday standard business hours, 40 hours a week and no OT.
  • Receives and processes electronic access change requests for a variety of applications and systems ensuring compliance with our Client established policies and standards.
  • Evaluates requests, implements access, and serves as a liaison to other work units to grant, remove and change electronic access for physicians, allied health staff and those performing contracting work for our Client.
  • Assists customers in identifying and/or trouble shooting access issues.
  • Evaluates reports to identify individuals leaving the organization and remove their access.



  • Prefer experience in Identity and Access Management.
  • Ability to retain information on a large number of varying detailed processes and procedures that tend to change frequently.
  • Essential to maintain a high rate of accuracy.
  • A self-directed individual that is able to work independently, has a tolerance for a high volume of work and able to handle demanding customer service situations.
  • Essential to have the ability to positively accept feedback and use it to improve individual performance and productivity.
  • Detail oriented with experience with Excel and Word.
  • Candidates need to be able to evaluate requests, determine eligibility for access, and process the request in the system.
  • Needs to highly detail oriented.
  • Need to be able to get up to speed quickly.
  • Excellent communication and customer service skills.
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