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Tech Writer

Urbandale, Iowa 50322

Job ID: 8846 Category: Professional

Job Description

  • Partner with SME to create operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff and other users within the company.
  • Partner with SME to update process documentation
  • Edit administrator guides for new deployed equipment or processes
  • Quickly fix documentation reported by users
  • Additional Responsibilities
  • Organize documents in a common format


Required Skills

  • Minimum 3-5 years of IT industry experience
  • Minimum 5 years of Technical writing experience
  • Solid understanding of how technical concepts work
  • Experience partnering with and writing technical documentation for IT administrators, engineers and developers
  • Must be detail focused, be able to work efficiently and be able to prioritize workloads and deliverables
  • Must be experience with Microsoft Word, Excel and experienced with Visio is preferred


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