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Sales Order Specialist

Eagan, Minnesota

Job ID: 8868 Category: Professional

Job Description

  • Achieve individual sales lead goals on a monthly and quarterly basis with a focus on creating new client relationships and TREWS revenue opportunities.
  • Achieve outbound dial and contact expectations on a daily basis via working the campaigns loaded in our Customer Relationship Management (CRM) system.
  • Maintain a deep working knowledge of our Expert Witness Service offerings.
  • Actively seek out new Expert Intelligence Report sales as well as gather feedback and develop new sales opportunities from existing clients that have ordered EIRs.
  • Respond and direct any overflow inbound calls while managing core outbound responsibilities.
  • Track, report, and analyze campaign success as needed in our CRM and other business systems, including providing feedback.
  • Prioritize and manage campaigns with a high degree of impact.
  • Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies.
  • Participates fully in meetings, training sessions, individual professional development and skill building.
  • Remains up to date on new products or enhancements.
  • Assumes other responsibilities as required by management.

 

Requirements:

  • BA/BS in business, marketing or related area a plus. Postsecondary education strongly preferred.
  • Strong sales acumen and hunger to obtain team and individual sales goals.
  • Minimum 1 year experience in telemarketing, consultative sales or related field within a professional industry.
  • Strong ability to interact clearly, effectively and use persuasion with a professional client base and convey a professional demeanor during all customer exchanges.
  • Professional written communication skills (including email communication).
  • Self-motivated, ambitious, energetic, well-organized.
  • Familiarity with sales concepts, methods and techniques preferred.
  • Ability to manage a high volume of client interactions with a high level of tenacity.
  • A working knowledge of MS Office/internet and an aptitude for internal and proprietary business systems.
  • Ability to multitask using the phone and computer for 8 hours per day.
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