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Patient Appointment Coordinator

Rochester, Minnesota

Post Date: 05/16/2017 Job ID: 8643 Category: Professional


Job Description
  • Interacts with patients and/or referring physicians to schedule appropriate appointments or provide other information/services as needed.
  • Independently recognizes, interprets, and evaluates medical conditions and their level of urgency.
  • Maintains regular contact with medical specialty areas (physicians, secretaries, and administrators) as needed as part of the patient care team to ensure quality-scheduling services.


  • HS Diploma or GED required,
  • Associate' s degree preferred or two years of medical appointment scheduling experience in a healthcare facility.
  • Successful completion of a medical terminology course or at least 2 years of medical terminology use required.
  • 3-5 years' telephone and customer service experience required, such as a call center, physician' s office, as an appointment scheduler, etc.
  • Candidates must be able to type 40 wpm.     


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