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Medical Practice Secretary

Rochester, Minnesota

Job ID: 10809 Category: Health

Voca Health has an opportunity for a Medical Practice Secretary with our client in Phoenix. Interested candidates will reach out to Chad Miller at, direct line 952-303-8110.   


Job Description:

  • Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department/division.
  • Provides superior customer service through the handling of a high volume of telephone calls.
  • Must possess a good understanding of the unique characteristics and operations of the department/division in order to proficiently support the practice.
  • Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests.
  • Additional duties may include but are not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail.           
  • This position is a great fit for Secretary, Administrative Assistant, Admin Assistant, Executive Assistant, and Receptionist.
  • Specific Job Details:

  • 8:00 am - 5:00 pm, 1 hour lunch,
  • Monday-Friday. Answering phones, messaging.
  • Episode completion procedures.
  • Other misc things involved with medical records and patients.
  • Won't be in charge of scheduling surgeries.


  • High school diploma or G.E.D. equivalent required.
  • Minimum three years of secretarial, back office/front office experience in a physician's office or customer service role required.
  • Outstanding interpersonal skills with a commitment to customer service required.
  • Healthcare experience preferred. Completion of a medical terminology course preferred.
  • Excellent oral and written communication skills.
  • Strong computer experience with advanced proficiency in Microsoft Word and Excel.
  • Excellent organizational, analytical, and problem-solving skills.
  • Highly motivated, able to work independently.
  • Able to multi-task and prioritize work load.
  • Medical terminology, Office/Medical Secretary experience,
  • Excellent communicator,
  • Team player.
  • Needs to know Word, Excel is helpful,
  • PowerPoint somewhat but not as necessary.



Voca is a national full service staffing and consulting company that specializes in Staff Augmentation, Direct Hire and Executive Search placement. Our client base covers mid-size companies to Fortune 500 organizations to include a full range of industries which provides us the opportunity to place you in IT, Healthcare, Accounting/Finance, Legal and Professional positions. Our goal is to provide the tools and opportunities to help our consultants grow, and to provide the best possible candidates to our clients.


Chad Miller
Voca |
Senior Healthcare Recruiter
t 480-751-1001  d 952-303-8110
Connect with me on LinkedIn

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