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Implementation Analyst

Omaha, Nebraska

Post Date: 06/13/2017 Job ID: 8917 Category: Professional

Job Description
  • Act as a liaison between our Client and Clients on client implementations, projects and/or conversions for small/medium and at times large complex implementations.
  • Develops, coordinates, and executes project plans, task schedules and resource activities to ensure on-time and effective project delivery.
  • Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
  • Interface with our Client’ s other departments to generate and offer appropriate solutions.
  • Interprets and communicates our Client’ s services and our Client’ s products to clients, sales, and vendors.
  • At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions.
  • Provides client consultative input on our Client’ s product and system features.
  • Works on moderate to high level complex projects and tasks.
  • Requires little guidance and supervision from management.
  • Ability to work with a broad network of resources to resolve issues.

 

Qualifications:
  • 3 - 5 years of FD system experience or relevant payment processing experience.
  • 1-2 years of project management experience with moderate levels of complexity with minimal management guidance.
  • Bachelor’ s degree preferred or relevant work experience.
  • Customer Service Management
  • Relationship Management
  • Project Management
  • Application Delivery Process
  • Requirements Analysis
  • Implementation
  • Problem Mgmt Process
  • Solutions Development
  • Knowledge of Customers
  • Knowledge of Product Line

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