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Hum - Care Coach - 4628

Minnetonka, Minnesota

Job ID: 9558

Care Coaches shall meet one of the following qualifications:


1.          Case Management Staff Qualifications and Experience


a.          Case managers shall meet one of the following qualifications:


(1)        Case Managers with the following qualifications shall also have a minimum of two (2) years of relevant experience:

(a)         Bachelor’s degree in social work, sociology, psychology, gerontology or a related social services field;


(b)        Registered nurse, licensed to practice in the state;


(c)         Bachelor’s degree in a field other than social science; or


(2)        Case Managers with the following qualifications shall also have a minimum of four (4) years of relevant experience: Licensed Practical Nurse, licensed to practice in the state.


(3)        Case Managers without the  aforementioned qualifications may substitute professional human service experience on a year-for-year basis for the educational requirement. Case Managers without a bachelor’s degree shall have a minimum of six (6) years of relevant experience.


Care Coaches shall meet all of the following qualifications:

•           This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

•           Must have a separate room with a locked door that can be used as a home office, to ensure you and your patients have absolute and continuous privacy while you work.

•           Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite).

•           Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook

•           This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

•           AHCA Fingerprint Required


Role Desirables

•           Bachelor's degree in Social Work, Sociology, Psychology, Gerontology or related field OR Licensed Practice Nurse

•           701B Certification

•           Medication application (RFA) experience

•           Prior experience with Medicare & Medicaid recipients

•           Prior nursing home diversion or long term care case management experience

•           Road Warrior who enjoys traveling long distances

•           Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems

•           Experience working with geriatric population

•           Experience with health promotion, coaching and wellness

•           Knowledge of community health and social service agencies and additional community resources


Must be level 2 fingerprinted through AHCA and must take TB blood test.


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