job search

Helpdesk Analyst 1

Augusta, Maine

Post Date: 05/24/2017 Job ID: 8720 Category: Technology

 

JOB DESCRIPTION:

The Helpdesk Analyst provides technical assistance, support and advice to end users; this entails investigating and resolving computer software and hardware issues.

 

REQUIRED:
  • Excellent written and verbal communication skills
  • Ability to resolve end user issues utilizing remote tools
  • Familiarity of ticketing systems
  • Experience with the removal of viruses and/or malware
  • Windows (windows 7 and above), Smartphones (Android, IOS etc.); 2-3yrs. experience
  • MS Office (2010 and above); 2-3 years exp.

 

PREFERRED:
  • Previous experience using TeamViewer

 

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: