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Epic TDR Tester

Rochester, Minnesota

Job ID: 9213 Category: Technology

Job Description

  • The Software Tester provide software quality assurance services for projects and systems.
  • Supports the development of deliverables, which include defines, performs and documents product validation for new and/or modified applications.
  • Investigates operational and process problems in conjunction with other engineering and technical personnel while maintaining quality records and metrics status reports.
  • The Software Tester must be able to devise and apply quality controls for in-house and vended products.
  • Maintain test library and scripts in test management tools.
  • Knows and applies the fundamental concepts, practices and procedures from a field of specialization (testing, software development, or data management).
  • The TDR Team will work five days a week from 8 AM to 5 PM CT, but from time to time work either longer days, and thus some days like Friday will be shortened, or later hours and later start times to accommodate areas that cannot be seen during the day.
  • At go-live and on other rare occasions, weekend work may be required, but adequate notice will be provided.
  • Weekly hours are not to exceed 40 hours per week without explicit written agreement.

 

Specific Job Details:

Our Client is implementing the Epic EHR across the enterprise in Minnesota, Wisconsin, Arizona and Florida. One of the areas of the project is Enduser Devices which includes surveying devices, identifying gaps, procuring and deploying new devices, performing Epic application build, and executing a Technical Dress Rehearsal (TDR). TDR involves testing each device at each of our Client's sites in the weeks and months prior to each go-live (total of 4 go-lives). These devices include workstations, printers, e-signature pads, bar code scanners, and other enduser devices that integrate with the Epic EHR. This specific position is for Technical Dress Rehearsal (TDR) Leads and Testers in preparation for our Client's Health Systems (MCHS) go-live in Southeast and Southwest Minnesota and our Client's Rochester go-live. Additional consideration would be given for our Client's Arizona and our Client's Florida go-lives, but given the extensive travel that would be involved, the ability to commit to AZ/FL support would not be a prerequisite for the Minnesota go-lives.

 

The Virtual Command Center Liaison and Field Team Leads

Travel throughout Southeast and Southwest Minnesota locations to coordinate and lead the testing efforts at a given hospital or clinic location.

Work with the TDR Project Management team to review where their TDR team will be testing and provide a status report on a daily basis to the virtual command center.

Assess the overall scope of testing activities for the day.

Communicate in advance with local operations on where they are with the TDR, as well as where they intend to be next.

Interact with clinicians to obtain clarification on the use of devices as it relates to their clinical workflows.

Communicate frequently with virtual command center staff to ensure failed cases documented by the testers have sufficient data for issue investigation and resolution.

Track and report progress.

Assist with the TDR testing when Lead duties allow.

 

TDR Testers

Travel throughout Southeast and Southwest Minnesota locations to test enduser devices.

Work with the Field Team Lead to review and understand the testing locations and goals for the day.

Interact with clinicians to obtain clarification on the use of devices as it relates to their clinical workflows.

Perform testing on workstations, printers, and peripheral devices using a detailed testing script.

Understand expected results and document failures effectively in the Epic TDR Issues List based on test script requirements.

Issues are also reviewed in daily command center calls.

 

 Qualifications:

  • Ability to cross-analyze software development documentation (business requirements, function specification, design specification) to ascertain system functionality / features.
  • Experienced with the preparation of testing reports and coordinating project testing; with software development lifecycles as they relate to product verification and validation; and in analyzing and advising on software development documentation techniques.
  • Epic experience is preferred as well as well as some desktop and device troubleshooting experience.
  • Strong verbal communication skills are needed along with a professional appearance.    
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