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Customer Service Rep

San Antonio, Texas

Job ID: 9384 Category: Professional

Job Description

  • Verify that transactions comply with financial policies and procedures
  • Medical Billing & Collections, accounts receivables claim follow up
  • Responsible for effectively researching, and resolving accounts assigned.
  • Knowledge of government and third party payers health care claim filing regulations
  • Perform manual invoice correction on demand
  • Perform ad hoc analyses as required
  • Customer service skills
  • Previous experience in Billing and/or Accounts Receivable required
  • Strong problem solving capabilities
  • Solid oral and written communication skills
  • Ability to respond quickly and proactively to customer queries.
  • Demonstrated teamwork through flexibility and reliability;
  • Superior customer service skills
  • Ability to adapt to varied situation and exercise sound judgment.

 

Qualifications:

  • Minimum HS Diploma, post-secondary or equivalent
  • Call center experience, or equivalent required.
  • Call center experience may be required.
  • Attention to detail.
  • Proven ability to quickly learn new systems and processes.
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