Customer Service Rep
San Antonio, Texas
- Verify that transactions comply with financial policies and procedures
- Medical Billing & Collections, accounts receivables claim follow up
- Responsible for effectively researching, and resolving accounts assigned.
- Knowledge of government and third party payers health care claim filing regulations
- Perform manual invoice correction on demand
- Perform ad hoc analyses as required
- Customer service skills
- Previous experience in Billing and/or Accounts Receivable required
- Strong problem solving capabilities
- Solid oral and written communication skills
- Ability to respond quickly and proactively to customer queries.
- Demonstrated teamwork through flexibility and reliability;
- Superior customer service skills
- Ability to adapt to varied situation and exercise sound judgment.
- Minimum HS Diploma, post-secondary or equivalent
- Call center experience, or equivalent required.
- Call center experience may be required.
- Attention to detail.
- Proven ability to quickly learn new systems and processes.