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Clinical Assistant

Maplewood, Minnesota 55109

Job ID: 9265 Category: Health

Job Description

  • Works within the scope of practice defined by HealthEast and under the direction of the provider.
  • Escorts patients to the exam room. prepares patient for visit with provider, and approriately and accurately documents patient information in the medical record.
  • Prepares and administers medications as directed by the provider.
  • Processes patient calls and messages in order to assist patients and provider workflow. Including but not limited to gathering data/information and communicating with patients in person or via phone.
  • Demonstrates and promotes understanding of high quality patient care while utilizing evidence-based practice to reach HealthEast clinical quality, patient experience, employee engagement, and smart growth/financial health measures.
  • Performs laboratory specimen collection and processing to ensure accurate and appropriate performance of patient testing while maintaining patient dignity, comfort, and confidentiality.
  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
  • Actively participates in creating and implementing improvements.
  • Performs other responsibilities as needed/assigned. Knowledge/Skills: medical terminology, direct patient care, communicating with patients and families, teamwork, phlebotomy, and computer skills.


Candidate Requirements

  • Essential: Analytical Thinking: Ability to Identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task.
  • Data Entry: Skilled in entering data and calculating items for processing; input of data into computer systems.
  • Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection.
  • Learning Agility: Learns quickly when facing new problems, open to change, analyzes both successes and failures for slues to improvement, experiments and willing to try new things to find solutions.
  • Enjoys the challenge of unfamiliar tasks.
  • Quickly grasps the essence and underlying structure of anything.
  • Math Basic Skills: Knowledge and skills related to applying mathematical tools and methods for routine calculations.
  • Medical Staff Relations: Builds effective partnerships with medical staff, physicians, fostering open lines of communication and establishing trust.
  • Medical Terminology/Spelling: Familiar with medical terminology and medical spelling.
  • Ability to interact effectively, listen actively and develop positive working relationships with diverse customers and staff honoring different world views.
  • Office Skills: Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole. Patient Care Delivery:
  • Observes and collects pertinent data and/or clinical findings to enhance patient outcomes.
  • Patient Safety: Demonstrates practices that support safety with recognition of variations in populations served, preventing harm to patients, families, employees, and themselves.
  • Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Records Management: Knowledge of appropriate data collection policy and procedures, filing systems, data management systems, and programs.
  • Ability to compile, assimilate, organize, and store printed and electronic information.
  • Safe Medication Administration: Administers medications following policies using procedures that assure the highest level of safety all times for all populations.
  • Trade or Vocational Certification Completion of CMA/RMA or LPN program required.
  • Credentials Essential: Description: Certified Med Assistant (CMA) Qualification Source: American Association of Medical Assistants Description: Registered Medical Assistant (AMT) Qualification Source
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